They're the words we all dread hearing: "The Internet is not working!"
We've all been there: We sit back and hope it will miraculously start working by itself again in 5 minutes.
The significant other, kids or roommates, become increasingly upset with their internet lifeline cut off.
And finding that number can be challenging when the internet's down - No zipping onto their website to find that number.
Finally after hunting the elusive number down, you take a deep breath and phone the Call Centre.
After being greeted by that recorded voice you start pressing buttons hoping you'll navigate the maze succesfully and get through to the right person.
And then the true pain. Hearing you're 23rd in line and being thanked for your patience as the clock ticks, your temper rises and your bank account drains.
If you're with an N-PACCA Certified ISP you have N-PACCA technology added to your internet and you can press a button and get contacted by the right person to solve your problem, in exactly the way you want, when you want.
With a simple click of a button you will:
Every Internet Service Provider (ISP) claims to give great service - But only an N-PACCA CERTIFIED ISP walks the talk and actually PROVES it. They deliver the service that eveyone else promises
Open their App, hit a button and they'll call or Whatsap you within minutes. Or you can choose a time you'd like them to phone you. Never phone a call centre again.
An N-PACCA CERTIFIED ISP will always call you when you request it. They'll always Whatsapp you. They will always reply to your emails. Quickly. Always.
N-PACCA Certified means an ISP has been tested over HUNDREDS OF THOUSANDS of interactions and they contact their client in 95% of the cases within 5 minutes
N-PACCA Certified means their performance has been tested. It's been proved. Thousands of times. In 95% of cases they contact the client within 5 minutes or less
An N-PACCA Certified ISP must have at least a 4.6 out 5 Google rating and over 20,000 individual client 5 STAR reviews using the Google platform
An N-PACCA Certified ISP has a world class training program they put every one of their team through. And they NEVER outsource their Support to anyone. They do it all themselves.
When you're with an N-PACCA Certified ISP you’ll never have to waste your precious time (or money) phoning a call centre again!
With N-PACCA if you need help simply click a button in your N-PACCA Certified ISP's app and a real-life, friendly human will phone or WhatsApp you directly to help
Do our 2-minute Quiz on N-PACCA and find out exactly how you can have N-PACCA included with your internet package at no extra cost
Using an N-PACCA Certified ISP is necessary and vital for your sanity in today's chaotic world - You deserve the peace of mind!